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RESUME



Marketing / Business Development

Industry Focus:Healthcare & Medical, Marketing & Advertising, Customer ServiceJob Title:Marketing / Business Development
Looking For:Permanent Full-TimeVisa Status:U.S. Citizen
Salary:$50000 - $60000Education Level:4-Year College Degree
Relocation:No RelocationTravel Preference:No Preference



Motivated Marketing / Business Development professional with strong goals and a commitment to excellence.



GENERAL SKILLS


§ Communication - Explaining; Facilitating; Listening; Presentations, Oral; Presentations, Written; Training



§ Leadership - Advocating for the Unpopular; Collaborating; Creating/Leading Change; Energizing & Motivating; Improving Morale; Prioritizing



§ Management Process/Systems - Action Planning; Allocating Resources; Developing Systems; Implementing Process/Systems; Maintaining Process/Systems; Managing Budgets/Finances; Process Design/Initiation; Project Leadership; Project Oversight



§ Management, Organization General - Customer Relations; Fundraising; Public Relations; Reorganization; Start-up



§ Management, People - Mentoring; Performance Management; Recruiting/Staffing; Team Creation/Building; Performance Evaluation



§ Strategy & Problem Solving - Conflict Resolution; Crisis Management; Decision Making; Evaluating Impact of Technology; Investigation & Analysis; Process Improvement; Strategic Planning; Troubleshooting



EXPERIENCE




2001 Market Analyst, CGI Consulting Group Inc., Malvern , Pennsylvania



Designed Employee Benefit Programs programs for mid-sized (1000+ employees) US firms for national broker CGI.



Wrote and submitted Request for Proposal (RFP) to carriers. Analyzed, compared and contrasted results. Negotiated with carriers where appropriate. Prepared Comprehensive Employee Benefits Strategy report, based on findings, for clients.



Key account included: Delaware Management Holdings, Inc ,MCP Hahnemann ,Buckeye Pipeline Services, Calkins Newspapers, Kulicke & Soffa Industries.





1998-2000 Professional Relations Liaison, Heights Imaging Center, Haddon

Heights, New Jersey



Marketed regional multi-modality diagnostic imaging center to area primary care physicians and specialists.



Conducted daily calls on area physician offices to maximize referrals to Heights Imaging Center.





1996-1998 Director of Marketing/Occupational Health Managed Care Coordinator

Allegheny Health Education and Research Foundation (AHERF)

Allegheny University Hospitals – Philadelphia, Pennsylvania



Promoted in 1996 to Director of Marketing for Occupational Health Services and Occupational Health Managed Care Coordinator, reporting to the Regional Vice President for Occupational Medicine.



Identified and initiated contracts with national and regional preferred provider organizations (PPO) and managed care organizations (MCO) for Occupational Health and Workers’ Compensation Care for all Allegheny/AHERF entities.



Assisted in the establishment and standardization of an Occupational Health specialty network including hospital based clinics and Allegheny Integrated Health Group physician practices.



Marketed services to businesses in Pennsylvania and New Jersey. Secured key contracts including CorVel PPO, Options PPO, Royal Insurance, and exclusive agreement with Guard Insurance, Conrail, MedView/CCN, and MedRisk.



1993-1995 Director of Practice Marketing/Business Development Coordinator

Allegheny University Transplex Center for Medicine and
Rehabilitation/Frankford Medical Practice – Philadelphia, Pennsylvania



Recruited in 1993 to develop, coordinate, and market the Occupational Medicine, Physical

Therapy and Family Medicine program for the TRANSPLEX Center for Medicine and Rehabilitation.



Identified and cultivated new prospects to use the services of the site. Custom matched the needs of the client with service or solution available from site. Maintained and serviced existing existing clients to facilitate optimum use of site and all services available.



Identified and contacted with national and regional preferred provider organizations (PPO) and managed care organizations (MCO) for family medicine practice, physical therapy center, and occupational medicine center to maximize patient flow. Updated and maintained existing relationships and continually identified new network and affiliation opportunities.



Coordinated and handled from inception to completion, special projects for site medical director, including identifying and specifying specialized medical equipment and services for purchase, creation of new product and service configurations, billing and collections, and patient special services.



1992-1993 Vice President, Sales and Marketing

US Medical Review, Elkins Park, Pennsylvania



Responsible for nationwide marketing of national panel of board certified physicians for independent medical examination (IME), peer review, and managed care services.



Conducted extensive on-site file reviews, assisted claims professional in the selection and preparation of case files for service



Secured key accounts including Liberty Mutual Insurance, US Department of Labor, Hanover/Amgro Insurance, Colonial Penn Insurance, and CIGNA.

1990-1992 Regional Account Executive

FORTIS (now CORVEL) Corporation, Cherry Hill, New Jersey



Marketed insurance cost containment and rehabilitation services throughout New Jersey, Delaware and Southeastern Pennsylvania.



Key local accounts include: Liberty Mutual, SEPTA, Amica Mutual, Chubb, Atlantic Mutual, Thomas L. Jacobs, UNUM, Reliance Standard Life, Pennsylvania National, Keystone Insurance & Pennsylvania SWIF.







1989-1990 Professional Employment Consultant

Office Support and Sales/Marketing

Snelling and Snelling, Philadelphia, Pennsylvania



Winner: Snelling and Snelling National Performance Award – November 1989
Recruited, interviewed, skill tested, briefed and debriefed candidates for office support, administrative and sales positions.



1988-1989 Field Underwriter

New York Life Insurance, Philadelphia, Pennsylvania



Winner: Group Sales Leader, 1988
Winner: New York Life Agency Development Award for sales force recruiting – 1988
Researched and identified prospects for group health and insurance sales and personal insurance sales.



1986-1988 Marketing Representative for Professional Services

Industrial Health Care Center/Medical Evaluation and Rehabilitation Consultants, Langhorne, Pennsylvania



Researched and identified prospects for start up of stand alone industrial medical center.



Developed a client base that successfully reached the goal of 8-10 patients a day within first months of operation.



Secured Conrail, US Postal Service, K Mart Corporation, and Thrift Drug as clients.



Researched and identified prospects for the marketing of independent medical evaluations by board certified physicians. Conducted marketing presentations with insurance carriers and law firms. Established a client base that fed patients to four medical centers in Pennsylvania and New Jersey



EDUCATION


University of Delaware, Bachelor of Arts, Psychology, December 1985


Snelling and Snelling Corporate Training Program, Professional Employment Counselor Diploma, 1989



FORTIS Corporate Training Program, successfully completed 32.0 credit hour training program in insurance Rehabilitation and Case Management, 1990



Maxwell Systems - Microsoft Access 2000 Training Program, 2001



COMMUNITY AFFILIATIONS


Big Brothers/Big Sisters of Montgomery County, Pennsylvania

Big Brother Volunteer 1995 – Present

Member Board of Directors 1996 – 1998

Winner – Big Brother Of The Year – 1997


References available upon request.




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